Bigcommerce + WATI Integration

Integrate Bigcommerce to WATI in one click, or tell Integrately AI how you want each order handled. Send confirmation templates, notify customers about shipments, update contact attributes, and trigger personalized follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Bigcommerce
    Order is placed in Bigcommerce
  • Bigcommerce
    Order is updated in Bigcommerce
  • Bigcommerce
    Order status is updated in Bigcommerce Instant
  • Bigcommerce
    Order is created in Bigcommerce Instant
  • Bigcommerce
    Order is updated in Bigcommerce Instant
  • Bigcommerce
    Customer is created in Bigcommerce Instant
  • Bigcommerce
    Customer is updated in Bigcommerce Instant
  • Bigcommerce
    Customer address is created in Bigcommerce Instant
  • Bigcommerce
    Customer address is updated in Bigcommerce Instant
  • Bigcommerce
    Product is created in Bigcommerce Instant
  • Bigcommerce
    Cart is created in Bigcommerce Instant
  • Bigcommerce
    Cart is abandoned in Bigcommerce Instant
  • Bigcommerce
    Cart is updated in Bigcommerce Instant
  • Bigcommerce
    Shipment is created in Bigcommerce Instant
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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Ready Workflows Ready Workflows for Bigcommerce + WATI Integration

Send template messages for new orders, update customer contact attributes, notify shoppers about shipments, and trigger WhatsApp follow-ups, all in just one click.

Most popular automationsmost-popular-automations
WATI + Bigcommerce Integration

Create Bigcommerce customer for new WATI contact

Creating a new Bigcommerce customer for every new WATI contact is a great way to keep your databases in sync. This way, you can be sure that your customers' information is accurate and up to date, and that you're able to track their purchase history.

Additionally, this WATI - Bigcommerce integration can help you to better understand your customers' needs and preferences, and to target your marketing efforts more effectively. By keeping your Bigcommerce and WATI systems in sync, you can provide a better experience for your customers and thereby improve your business's bottom line.
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Bigcommerce + WATI Integration

Create WATI contact from new Bigcommerce order

As an online store owner, you're likely using Bigcommerce to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Bigcommerce with WATI? This integration will allow you to automatically create a contact for each new order in WATI.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Bigcommerce + WATI flow

Track store data across marketing, finance, and cloud storage systems after every checkout. Pick a combination and activate it in one click.

Bigcommerce
WATI
+
ShopifyShopify (6)
+
MailchimpMailchimp (5)
+
QuickBooks OnlineQuickBooks Online (5)
+
Google DriveGoogle Drive (4)
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StripeStripe (4)
+
Google SheetsGoogle Sheets (4)
B
S
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Create a Shopify product when a product is created in Bigcommerce, and send a WATI template message.
New Bigcommerce products appear in Shopify instantly and trigger a WATI template message, keeping your store inventory synchronized.
S
W
B
Send a WATI template message when a Shopify order is created, and create a customer in Bigcommerce.
Shopify orders trigger a WATI confirmation message and create a matching Bigcommerce customer record without manual data entry.
S
W
B
When a Shopify order status changes, update contact attributes in WATI and get orders of the customer in Bigcommerce.
Shopify order status changes update WATI contact attributes and retrieve customer order history from Bigcommerce.
B
S
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Create a Shopify customer for every customer created in Bigcommerce, and send a WATI template message.
New Bigcommerce customers are mirrored in Shopify while WATI sends an immediate welcome template message.
S
B
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Use Claude to evaluate Shopify customer feedback, create a Bigcommerce customer, and send a WATI template message.
Claude analyzes Shopify feedback to create a Bigcommerce customer profile and trigger a targeted WATI message.
S
B
S
Turn every Shopify shipment creation into a Bigcommerce order update and notify your team in Slack.
Shopify shipments update Bigcommerce order details and post an announcement in Slack for the fulfillment team.

Supported triggers and actions for Bigcommerce and WATI

Mix and match to build the exact automation you need

Bigcommerce
Bigcommerce Triggers & Actions
Order is placed in Bigcommerce
Triggers the automation when a new order is placed
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Order is updated in Bigcommerce
Triggers the automation when any order is updated
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Instant
Order status is updated in Bigcommerce
Triggers the automation when the order status changes
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Instant
Order is created in Bigcommerce
Triggers the automation when a new order is created
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Instant
Order is updated in Bigcommerce
Try it →
Instant
Customer is created in Bigcommerce
Triggers the automation when a new customer is created
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Instant
Customer is updated in Bigcommerce
Triggers the automation when customer details are updated
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Instant
Customer address is created in Bigcommerce
Triggers the automation when a new customer address is added
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Instant
Customer address is updated in Bigcommerce
Triggers the automation when a customer's address is updated
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Instant
Product is created in Bigcommerce
Triggers the automation when a new product is created
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Instant
Cart is created in Bigcommerce
Triggers the automation when a new cart is created
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Instant
Cart is abandoned in Bigcommerce
Triggers the automation when a user abandons their cart
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Instant
Cart is updated in Bigcommerce
Triggers the automation when an item is added or removed from a cart
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Instant
Shipment is created in Bigcommerce
Triggers the automation when a shipment is created
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Get product variants by product id in Bigcommerce
Retrieves all product variants associated with a product id
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Create order in Bigcommerce
Creates a new order
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Create customer in Bigcommerce
Adds a new customer to the database
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Search customer in Bigcommerce
Locates and retrieves customer information
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Create product in Bigcommerce
Generates and launch new products
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Search product in Bigcommerce
Searches for a product
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Get orders of the customer in Bigcommerce
Retrieves and display detailed order information for a customer
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Create customer address in Bigcommerce
Generates and store new customer addresses
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Search customer addresses in Bigcommerce
Retrieves and display customer addresses from the database for easy access
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Create blog post in Bigcommerce
Generates and publish a new blog post
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
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Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
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What can you automate with Bigcommerce + WATI?

Streamline your e-commerce communications and buyer updates with ready automation flows.

What you can automate?
💬
Send WhatsApp messages for new orders
Trigger instant WATI template messages the moment an order is placed in Bigcommerce. Keep buyers informed without any manual messaging effort.
📋
Capture all order details and customer attributes
Map complete Bigcommerce order data and customer fields into WATI contact attributes. Build detailed buyer profiles automatically.
🔔
Alert your team when customer replies arrive
Notify support staff instantly whenever a message reply or customer inquiry is received in WATI. Ensure rapid response times.
🔀
Send different messages based on order status
Route communications dynamically by checking Bigcommerce order status updates. Trigger specific WATI templates for shipped or canceled items.
🔄
Sync customer updates automatically
Keep customer profiles current across both platforms by updating contact attributes whenever Bigcommerce records are modified.
👥
Update existing contacts cleanly
Search customer records before creating new entries to prevent duplicates. Maintain a clean database across Bigcommerce and WATI.
📦
Manage canceled or refunded orders
Handle later status changes smoothly by triggering automated notification workflows when Bigcommerce shipments or orders are updated.
📊
Connect Bigcommerce, WATI, and Google Sheets
Extend your core WhatsApp automation by logging every Bigcommerce order and WATI message directly into Google Sheets for reporting.
And much more...

Who is Bigcommerce + WATI integration for?

Connecting Bigcommerce and WATI helps e-commerce teams streamline customer communication, eliminate manual messaging, and keep purchase workflows completely synchronized across operations.

E-commerce managers
E-commerce managers
Customer support leads
Customer support leads
Store owners
Store owners
Sales representatives
Sales representatives
Fulfillment coordinators
Fulfillment coordinators
Operations analysts
Operations analysts
📈
E-commerce managers
You're reviewing order metrics and conversion trends, but your reports only update when someone manually exports store records, so the revenue counts you're analyzing are always hours behind — with this integration, every new order lands in your workflow instantly and your data stays current.
Customer support leads
You need to answer customer inquiries about order status immediately, but notifications arrive too late across disconnected platforms, leaving shoppers waiting for updates — automating both apps means every status change triggers an instant WhatsApp message and your support queue stays manageable.
🎯
Store owners
You report on store performance to external partners who want real-time visibility into transactions, but manual communication delays progress updates — connecting these apps means every checkout triggers automated notifications and your partners always see accurate activity.
🛒
Sales representatives
The order volume during peak campaigns is too high for anyone to keep up by hand, resulting in missed follow-up opportunities with high-intent buyers — automating both apps means every customer creation instantly updates contact attributes and your team engages leads without delay.
📦
Fulfillment coordinators
You own the shipping stage and depend on store updates to hand over tracking details, but manual notification gaps cause fulfillment delays — this integration means every shipment creation instantly triggers customer alerts and your fulfillment cycle runs smoothly.
📊
Operations analysts
You need a reliable history of customer interactions and order events, but manual data transfers keep leaving gaps in your audit logs — automating both apps means every transaction and message is logged cleanly and your system records remain complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Bigcommerce + WATI

Build and manage your Bigcommerce + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Bigcommerce + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
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Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Bigcommerce to WATI?
Frequently Asked Questions
You can connect Bigcommerce to WATI in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Shopify, Mailchimp, and other tools.
Can I send automated WhatsApp messages when a Bigcommerce order is placed?
Frequently Asked Questions
Can I connect Bigcommerce, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Bigcommerce and WATI?
Frequently Asked Questions
How does Bigcommerce handle customer and order data during synchronization?
Frequently Asked Questions
How does WATI manage incoming messages and template delivery?
Frequently Asked Questions
Can I automate Bigcommerce and WATI workflows without writing code?
Frequently Asked Questions
Is the Bigcommerce and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Bigcommerce or WATI With 1500+ Other Apps

Bigcommerce
Popular Bigcommerce Integrations
Connect Bigcommerce to e-commerce, payment, and inventory tools to manage your online store operations efficiently.
WATI
Popular WATI Integrations
Connect WATI to CRM, marketing, and support platforms to manage customer messaging workflows effectively.
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WATI Integrations arrow right
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