Live Chat + B2BBricks Integration

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Live Chat + B2BBricks Integration

Create B2BBricks response from new Live Chat ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding responses in B2BBricks. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - B2BBricks integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a response in B2BBricks.

This makes it easy to keep track of your support tickets and responses in one place.
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Live Chat + B2BBricks Integration
1.
  • Live Chat
    Ticket is created in Live Chat Instant
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat changed in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
2.
  • B2BBricks
    Create response in B2BBricks
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750 Tasks
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