If you're using Freshservice for customer support and awork for time tracking, then this automation is for you.
This can help you bill customers for the time you spend on their ticket, or simply keep track of how much time is being spent on support task. It's easy to set up and only takes a few minutes!
You Can Also Connect awork or Freshservice With 1400+ Other Apps
awork
awork is a simple project management platform for personal and business use. It's focus is to help users track their tasks in the easiest way possible, saving them time and energy.
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.