Audienceful + Freshservice Integration

Connect Audienceful to Freshservice in 1 click

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Freshservice + Audienceful Integration

Create Audienceful person from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding persons in Audienceful. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Audienceful integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a person in Audienceful.

This makes it easy to keep track of your support tickets and persons in one place.
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Audienceful + Freshservice Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • Audienceful
    Create person in Audienceful
  • Audienceful
    Update person in Audienceful
  • Audienceful
    Search person by email in Audienceful
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
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