Freshservice + AiSensy Integration

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Popular Freshservice + AiSensy Workflows

Send AiSensy template message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - AiSensy integration. Whenever a new ticket is created in Freshservice, you will immediately receive a template message in AiSensy notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the template message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic AiSensy template messages for new Freshservice tickets today - your customers will appreciate it!

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Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Send Template Message in AiSensy

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You Can Also Integrate Freshservice & AiSensy With 1100+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

AiSensy is your Complete WhatsApp Engagement Suite built on the top of Official WhatsApp Business APIs. You can use it for WhatsApp Marketing, sending Automated Notifications via integration with several apps & also for Customer Support.

See AiSensy Integrations