Aircall
HubSpot
Survey Monkey

Aircall + HubSpot + Survey Monkey integration

Automate call logging, satisfaction surveys, contact management, follow-up tasks, and support escalations across Aircall, HubSpot, and Survey Monkey.

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Popular automation
Trigger
Call is ended
in Aircall
Actions
Create engagement
in HubSpot
Send survey
in Survey Monkey

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Ready Workflows Ready Workflows   for Aircall + HubSpot + Survey Monkey integration

Log calls, send satisfaction surveys, create follow-up tasks, add new contacts, and escalate poor feedback, all in just one click.

Trigger
Call is ended
in Aircall
Actions
Create engagement
in HubSpot
Send survey
in Survey Monkey

Log each finished Aircall call in HubSpot and send the caller a Survey Monkey satisfaction survey

After a support call ends, the call is logged in HubSpot and the caller gets a Survey Monkey survey.
Support teams often finish a call and forget to write it up, so the customer history has gaps. This automation logs the call in HubSpot as soon as it ends and sends the caller a Survey Monkey survey while the conversation is still fresh. Agents save time on admin, and managers see feedback on every call without chasing anyone.
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Trigger
Call is tagged
in Aircall
Actions
Add note to contact
in HubSpot
Send survey
in Survey Monkey

Add a note in HubSpot and send a Survey Monkey onboarding survey when an Aircall call is tagged

When a call is tagged as Onboarding Completed in Aircall, the HubSpot contact gets a summary note and an onboarding survey goes out.
Onboarding milestones are easy to miss once the call is over. Tagging the call in Aircall is already a quick habit for the team, so this automation turns that tag into two follow-ups. The HubSpot contact gets a summary note, and the customer gets a feedback survey from Survey Monkey without anyone sending it by hand.
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Trigger
Call is ended
in Aircall
Actions
F
Only continue if call duration exceeds 60 seconds
in Filter / Condition
Create task
in HubSpot
Send survey
in Survey Monkey

Send a Survey Monkey survey and create a HubSpot follow-up task only for Aircall calls over one minute

Short or dropped calls get no survey or task, while longer calls get both.
Surveying every short or dropped call wastes customers' time and fills the CRM with tasks nobody needs. This automation checks how long the call lasted in Aircall and only moves on when it ran over 60 seconds. Longer calls get a Survey Monkey survey and a HubSpot follow-up task, so the team focuses on real conversations.
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Trigger
Survey response is received
in Survey Monkey
Actions
Search contact by email
in HubSpot
Add note to contact
in HubSpot
Add comment to call
in Aircall

Add each Survey Monkey response to the customer's HubSpot contact and as a comment on their Aircall call

Survey feedback lands on the customer's HubSpot contact and on the Aircall call that agents look at.
Agents often reply to a customer without knowing how they rated the last call. This automation finds the contact in HubSpot by email, adds the survey answers as a note, and posts a comment on the matching Aircall call. Managers can see feedback next to the call itself, and agents get context before their next conversation.
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Trigger
Survey response is received
in Survey Monkey
Actions
C
Analyze sentiment and summarize open-ended feedback
in ChatGPT
Search contact by email
in HubSpot
Create ticket
in HubSpot
Add comment to call
in Aircall

Use ChatGPT to read Survey Monkey feedback, open a HubSpot ticket and comment on the Aircall call

AI summarises open-ended feedback and opens a HubSpot ticket with a comment on the Aircall call.
Open-ended comments pile up faster than a team can read them. This automation asks ChatGPT to judge the mood of each answer and write a short summary. The summary and mood result go into a HubSpot ticket for the support team, and a comment is added to the matching Aircall call. Urgent problems are easier to spot.
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Trigger
Survey response is received
in Survey Monkey
Actions
F
Only continue if rating is below 3 stars
in Filter / Condition
Search contact by email
in HubSpot
Create task
in HubSpot
Tag a call
in Aircall
S
Send detractor alert to customer support channel
in Slack

Alert support in Slack, create a HubSpot task and tag the Aircall call when a Survey Monkey rating is below 3 stars

Low star ratings trigger a Slack alert, a HubSpot task and an Aircall call tag so the team can act fast.
A poor rating is a chance to win a customer back, but only if someone sees it quickly. This automation checks each Survey Monkey response and moves on only if the rating is below 3 stars. It then finds the customer in HubSpot, creates a follow-up task, tags the matching Aircall call and alerts the support channel in Slack, so nobody has to watch the survey inbox.
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Trigger
Contact is created
in HubSpot
Actions
Create contact
in Aircall
Create contact
in Survey Monkey

Add every new HubSpot contact to Aircall and Survey Monkey so calls and surveys use the same details

New HubSpot contacts appear in Aircall for calls and in Survey Monkey for surveys, without retyping.
Sales and marketing teams often type the same contact details into several tools. This automation picks up each new HubSpot contact and creates a matching contact in Aircall for outbound calls and in Survey Monkey for campaigns. Nobody types the same person in twice, and the contact lists stay the same across all three apps.
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Trigger
Ticket is updated
in HubSpot
Actions
F
Only continue if ticket status is Closed
in Filter / Condition
Send survey
in Survey Monkey
Search call
in Aircall
Tag a call
in Aircall

Send a Survey Monkey survey and tag the Aircall call when a HubSpot ticket closes

When support closes a HubSpot ticket, the customer gets a survey and the related Aircall call is tagged.
Closing a ticket is the natural moment to ask whether the fix worked. This automation waits until the ticket status reads Closed, then sends the customer a resolution survey from Survey Monkey. It also finds the related Aircall call and tags it, so that call is easy to find later.
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Trigger
Contact is created
in Aircall
Actions
Create contact
in HubSpot
Create contact
in Survey Monkey

Add new Aircall callers to HubSpot and Survey Monkey so you can follow up and survey them

A new Aircall contact is added to HubSpot and to a Survey Monkey list, ready for follow-up and surveys.
Phone teams often meet new callers who never make it into the CRM. This automation creates a HubSpot contact as soon as a new Aircall contact is added, then adds that person to Survey Monkey for satisfaction surveys. Follow-ups are easier to plan, and the customer is on the list to receive feedback requests.
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More ways to automate your
Aircall + HubSpot + Survey Monkey workflow

Connect 1,500+ apps and get more done from your workflows.

Text a follow-up
Twilio can send a short text after a call ends, such as a thank-you or a link to the survey. The text goes out while the caller still remembers the conversation. It gives customers a quick second way to reply.
Build a feedback report
Google Sheets can collect every survey score next to the call details. Once a week, your team can see which calls drew the lowest ratings. That makes it easier to spot patterns a single response would hide.
Start a win-back campaign
Mailchimp can add customers who gave low ratings to a win-back email series. The emails start once the support team has followed up. Unhappy customers get a clear reason to come back.
Assign the fix
Trello can create a card on your team board for each escalated complaint. The card appears as soon as the HubSpot task is made. Nothing sits unassigned while the customer waits.
Welcome new callers
Gmail can send a welcome email to each new caller added to HubSpot. It goes out before the first follow-up call. The message sets expectations and gives the caller your team's direct contact.
Keep notes in Notion
Notion can save a copy of each call summary and survey score on a shared page. Account managers get one place to read the full story before renewal calls. Nobody has to dig through several tools to find it.

How the data usually flows between Aircall, HubSpot and Survey Monkey

See how information moves automatically from your phone calls through your CRM and surveys to your team's next follow-up.

Aircall
Aircall
When a call ends in Aircall, the automation starts on its own. Nobody has to remember to log the call or ask for feedback.
Call ends
HubSpot
HubSpot
The call details reach the customer's HubSpot contact right away. Anyone on the team can see the full history without asking around.
Log the call
Survey Monkey
Survey Monkey
Survey Monkey sends a satisfaction survey while the call is still fresh. Answers come back without anyone chasing them.
Ask for feedback
HubSpot
HubSpot
With the feedback in hand, the team can pick the right next step. Happy customers and unhappy ones can get different follow-ups.
Follow up
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between Aircall, HubSpot and Survey Monkey.
Aircall
HubSpot
Survey Monkey
One continuous flow, Zero extra effort.

Steps to connect Aircall, HubSpot and Survey Monkey

  1. Log in to Integrately
  2. Search and select Aircall and HubSpot
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your Aircall & HubSpot accounts
  5. Add Survey Monkey in the next steps of your workflow
  6. Map the fields across all three apps
  7. Test it, then switch it on Done

Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

Aircall
Aircall Triggers & Actions
Instant
Call is created in Aircall
Triggers the automation when a new call is made
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Instant
Call is ended in Aircall
Triggers the automation when a call has ended
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Instant
Call is tagged in Aircall
Triggers the automation when a call is made
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Instant
Call started ringing on agents phone in Aircall
Triggers the automation when call details are modified
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Instant
Call is answered in Aircall
Triggers the automation when a call is picked up
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Instant
Call is commented in Aircall
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Instant
Call is hungup in Aircall
Triggers the automation when a call is disconnected abruptly
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Instant
Call is assigned to agent in Aircall
Triggers the automation when a call is assigned to an agent
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Instant
Call is declined by agent in Aircall
Triggers the automation when a call is declined by an agent
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Instant
Call is transferred in Aircall
Triggers the automation when a call is transferred
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Instant
Call is archived in Aircall
Triggers the automation when a call is archived
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Instant
Call is untagged in Aircall
Triggers the automation when a call action is performed
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Instant
Contact is created in Aircall
Triggers the automation when a new contact is created
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Instant
Contact is updated in Aircall
Triggers the automation when a contact is updated
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Instant
Contact is deleted in Aircall
Triggers the automation when a contact is removed from the particular list
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Instant
User is created in Aircall
Triggers the automation when a new user is created
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Instant
User is connected in Aircall
Triggers the automation when the user is connected to a service
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Instant
User is deleted in Aircall
Triggers the automation when a user is deleted
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Instant
User is disconnected in Aircall
Triggers the automation when the user is disconnected
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Instant
Number is created in Aircall
Triggers the automation when a particular number becomes available
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Instant
Number is opened in Aircall
Triggers the automation when a particular number is opened or viewed
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Instant
Number is deleted in Aircall
Triggers the automation when a number is deleted
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Instant
Number is closed in Aircall
Triggers the automation when a particular number becomes unavailable
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Update contact in Aircall
Updates the specified contact in the database
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Add phone number to contact in Aircall
Adds phone number to specified contact in the database
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Add email to contact in Aircall
Adds email to specified contact in the database
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Search contact in Aircall
Searches the contact
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Create contact in Aircall
Adds a new contact to the database
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Search call in Aircall
Searches for a call
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Tag a call in Aircall
Tags a call
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Add comment to call in Aircall
Adds comments to a call
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Pause call recording in Aircall
Pauses call recording
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Resume call recording in Aircall
Resumes call recording
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Delete call recording in Aircall
Deletes recorded phone conversations
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HubSpot
HubSpot Triggers & Actions
Contact is created in a list in HubSpot
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Meeting is created in HubSpot
Triggers the automation when a new meeting is created
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Meeting is updated in HubSpot
Triggers the automation when a new meeting is update
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Contact is created in HubSpot
Triggers the automation when a new contact is created
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Contact is updated in HubSpot
Triggers the automation when a contact is updated or created.
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Company is created in HubSpot
Triggers the automation when a new company is created
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Company is updated in HubSpot
Triggers the automation when a company is updated
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Deal is created in HubSpot
Triggers the automation when a deal is created
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Deal stage is changed in HubSpot
Triggers the automation when a deal stage is changed
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Deal is updated in HubSpot
Triggers the automation when a deal is updated
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Task is created in HubSpot
Triggers the automation when a new task is created
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Task is updated in HubSpot
Triggers the automation when a task is updated
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Task is marked as done in HubSpot
Triggers the automation when a task is marked as completed.
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Quote is created in HubSpot
Triggers the automation when a new quote is created
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Quote is created or updated in HubSpot
Triggers the automation when a quote is created or updated
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New Line item is created in HubSpot
Triggers the automation when a new line item is added
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LineItem is created/updated in HubSpot
Triggers the automation when a LineItem is added or updated
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Product is created in HubSpot
Triggers the automation when a new product is created
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Product is updated in HubSpot
Triggers the automation when a product is updated
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Form is submitted in HubSpot
Triggers the automation when a form is filled
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Email event is created in HubSpot
Triggers the automation when any email event occurs
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Engagement is created in HubSpot
Triggers the automation when any type of engagement is created
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Engagement is created/modified in HubSpot
Triggers the automation when any contact activity is created or updated
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Blog post is created in HubSpot
Triggers the automation when a new blog post is created
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Blog tag is created in HubSpot
Triggers the automation when a new tag is added to blog
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Social media message is broadcasted in HubSpot
Triggers the automation when a social media message is broadcasted
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Email subscription timeline is created in HubSpot
Triggers the automation when tracking is initiated for a contact's email subscription activities
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Ticket is created in HubSpot
Triggers the automation when a new ticket is created
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Ticket is updated in HubSpot
Triggers the automation when a ticket is modified
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File is created/uploaded in HubSpot
Triggers the automation when a particular action in the workflow fails
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Form is created in HubSpot
Triggers the automation when a new form is created
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Associate contact with company in HubSpot
Associates a contact with a company
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Uninstall App in HubSpot
Removes the application from the system.
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Associate Deal with Contact in HubSpot
Link a support Dealto a contact
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Associate Deal with Company in HubSpot
Link a support ticket to a corresponding object
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Associate engagement with related object in HubSpot
Link a support engagement to a corresponding object
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Remove email subscription in HubSpot
Removes an email subscription
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Create contact in HubSpot
Adds a new contact to the database
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Update contact in HubSpot
Updates contact information with new details
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Add contact to a list in HubSpot
Adds a contact to a predefined contact list
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Remove contact from list in HubSpot
Removes a particular contact from a designated list
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Create or Update contact in HubSpot
Adds or update contact information
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Get contact by id in HubSpot
Retrieves a contact's information based on their id
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Archive contact in HubSpot
Archive a particular contact's details for future reference
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Create company in HubSpot
Generates a new company profile with given details
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Update company in HubSpot
Updates company information
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Get company by id in HubSpot
Retrieves a company's details using its id
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Archive company in HubSpot
Archive company files and data for future reference
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Create deal in HubSpot
Generates a new deal with
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Update deal in HubSpot
Updates deal information based on new criteria or changes
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Get deal by id in HubSpot
Retrieves a deal by its id
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Archive deal in HubSpot
Save and store deal information for future reference
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Create task in HubSpot
Creates a new task
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Update task in HubSpot
Updates the task with new information or changes
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Mark task as completed in HubSpot
Marks task as completed
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Archive task in HubSpot
Move completed tasks to a designated archive folder
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Create note in HubSpot
Creates a new note in the particular format
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Add note to contact in HubSpot
Adds a personalized note to a contact
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Add note to deal in HubSpot
Adds a note to a deal
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Upload file in HubSpot
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Create engagement in HubSpot
Logs a new engagement or interaction, such as a call, email, or meeting
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Create blog post in HubSpot
Generates and publish a new blog post
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Create blog tag in HubSpot
Creates tags for blog posts based on content keywords
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Get quote by id in HubSpot
Retrieves a quote using its id
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Create line-item in HubSpot
Creates a new line item
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Update line-item in HubSpot
Updates the details of a line-item
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Get line-item by id in HubSpot
Retrieves a line-item from a database using its id
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Archive line-item in HubSpot
Store a line-item for future reference
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Create ticket in HubSpot
Generates a new ticket
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Update ticket in HubSpot
Updates ticket information
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Get ticket by id in HubSpot
Retrieves a ticket by its id
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Archive ticket in HubSpot
Archive closed tickets for better organization
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Get associated records in HubSpot
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Get deal associated records in HubSpot
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Associate task with contact in HubSpot
Link a task to a contact in the contact list
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Associate ticket to related object in HubSpot
Link a support ticket to a corresponding object
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Associate deal with line item in HubSpot
Associates a deal with a line item
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Remove Association in HubSpot
Removes an association
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Create form submission in HubSpot
Generates a form submission from input data
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Create social media message in HubSpot
Creates a new social media message
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Add contact to workflow in HubSpot
Adds a contact to a workflow
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Retrieve signed URL for file in HubSpot
Retrieves a signed url for a file
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Create product in HubSpot
Generates and launch new products
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Update product in HubSpot
Updates product information
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Get product by id in HubSpot
Retrieves product information using its id
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Archive product in HubSpot
Move discontinued products to an archive folder for future reference
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Get owner by Id in HubSpot
Retrieves owner information based on the provided unique id
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Get form by id in HubSpot
Retrieves a form based on its id
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Get owner by Email in HubSpot
Retrieves owner information based on the provided email address
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Get pipeline stage details in HubSpot
Retrieves detailed information about a stage in a pipeline
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Search contact in HubSpot
Searches and locate contact information
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Search contact by email in HubSpot
Finds and retrieves contact information using their email address
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Search company in HubSpot
Searches for and retrieve detailed information about different companies
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Search company by name in HubSpot
Searches for a company using its name
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Search company by domain in HubSpot
Searches for a company's information based on its domain
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Search company by website in HubSpot
Searches for company information using their website address
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Search deal in HubSpot
Searches and identify the best deals based on particular criteria
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Search deal by name in HubSpot
Searches for a deal by its name
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Search task by title in HubSpot
Searches for a task by title
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Search blog by name in HubSpot
Searches for a blog by name
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Search tickets in HubSpot
Searches for tickets
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Search products in HubSpot
Searches for products
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Search line items in HubSpot
Searches for line items
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Search blog tag in HubSpot
Searches for a blog tag
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Survey Monkey
Survey Monkey Triggers & Actions
Survey response is received in Survey Monkey
Triggers the automation when a survey response is submitted
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Create contact in Survey Monkey
Adds a new contact to the database
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Search contact in Survey Monkey
Finds and retrieves contact information
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Send survey in Survey Monkey
Sends a reply
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Search survey in Survey Monkey
Searches for a survey
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Search collector in Survey Monkey
Searches for a collector
Try it →

Who this setup is for

Support teams
Support teams
Customer success teams
Customer success teams
Sales teams
Sales teams
Client advocacy teams
Client advocacy teams
📋 Support teams
Support calls end, and notes often get typed up hours later. This setup logs each call in HubSpot and sends a survey straight after.
🎙️ Customer success teams
Onboarding milestones happen on calls, but the follow-up often slips. This setup adds a summary note in HubSpot and sends an onboarding survey.
🔁 Sales teams
New form leads wait for a call, and the first reply can come too late. This automation adds each lead to Aircall so reps can dial them right away.
🗂️ Client advocacy teams
Poor survey replies can sit unread for days. This setup alerts the support channel in Slack and creates a HubSpot task right away.
Our team

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Everything this automation handles for you

Everything this automation handles for you
No double entries
If a caller is already in HubSpot, you won't get a second copy. The automation updates the existing contact instead.
Skips short calls
Calls under one minute, such as dropped calls, are skipped. Only real conversations get a survey or a task.
Tries again if a step fails
If a survey or note does not go through, the automation tries again. Nothing is left half-done.
Keeps phone numbers current
When a customer changes their number in a survey, you get the new one in both HubSpot and Aircall.

Why choose Integrately to automate Aircall + HubSpot + Survey Monkey

Build and manage your Aircall + HubSpot + Survey Monkey automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Aircall + HubSpot + Survey Monkey with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Prefer to connect just two apps? Explore each combination separately

Aircall
HubSpot
Aircall + HubSpot
Log finished calls as activity on the customer's HubSpot contact.
Explore Integrations
HubSpot
Survey Monkey
HubSpot + Survey Monkey
Send a survey when a ticket closes and keep feedback on the customer's contact.
Explore Integrations
Aircall
Survey Monkey
Aircall + Survey Monkey
Send a survey after a call and add new callers to your Survey Monkey list.
Explore Integrations

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Questions people ask

Can Aircall calls be logged in HubSpot and followed by a Survey Monkey survey automatically?
Frequently Asked Questions
Yes, Integrately has a ready workflow to log finished Aircall calls in HubSpot and send a Survey Monkey survey. When a call is ended in Aircall, Integrately can add the call to the customer's HubSpot contact and send them a satisfaction survey through Survey Monkey.
Can a low Survey Monkey rating create a HubSpot task, tag the Aircall call and send a Slack alert?
Frequently Asked Questions
If a contact is created in HubSpot, can Aircall and Survey Monkey add them automatically?
Frequently Asked Questions
Can AI read Survey Monkey feedback and open a HubSpot ticket with a note on the Aircall call?
Frequently Asked Questions
Do I need coding skills to connect Aircall, HubSpot and Survey Monkey?
Frequently Asked Questions
If a customer updates their phone number in a Survey Monkey survey, can HubSpot and Aircall be updated automatically?
Frequently Asked Questions
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