AfterShip + Zammad Integration

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Translate and Create a ticket in Zammad when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create a ticket in Zammad. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. AfterShip: Whenever Event notification is created, the automation will be triggered.
2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Zammad: The translated content will be used to Create a ticket in Zammad, ensuring that customer inquiries or support requests are handled in the desired language.

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Event notification is created in AfterShip Instant

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Update ticket in Zammad
Search ticket in Zammad
Delete ticket in Zammad
Create user in Zammad
Search user in Zammad
Create organization in Zammad
Delete organization in Zammad
Search organisation in Zammad
Send email in Zammad

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You Can Also Integrate AfterShip & Zammad With 1100+ Other Apps

AfterShip is a shipment tracking tool that allows you to track shipments from any online store. It's simple, fast, and reliable; making it an essential service for e-commerce businesses all over the world.

See AfterShip Integrations

Zammad is a customer service software for helpdesks, call centers, and ticketing. It helps you build an efficient helpdesk, manage your customer relationships from start to finish, and turn one-time customers into repeat buyers.

See Zammad Integrations