Teamwork Desk + AfterShip Integration

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AfterShip + Google Translate + Teamwork Desk Integration

Translate and Create ticket in Teamwork Desk when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create ticket in Teamwork Desk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
 1. AfterShip: Whenever Event notification is created, the automation will be triggered.
 2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
 3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
 4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Teamwork Desk: The translated content will be used to Create ticket in Teamwork Desk, ensuring that customer inquiries or support requests are handled in the desired language.

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Teamwork Desk + AfterShip Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • AfterShip
    Event notification is created in AfterShip Instant
2.
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • AfterShip
    Create tracking in AfterShip
  • AfterShip
    Update tracking in AfterShip
  • AfterShip
    Search courier by tracking in AfterShip
  • AfterShip
    Search tracking in AfterShip
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