AfterShip + Groove Integration

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Popular AfterShip + Groove Workflows

Translate and Create ticket in Groove when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create ticket in Groove. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. AfterShip: Whenever Event notification is created, the automation will be triggered.
2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Groove: The translated content will be used to Create ticket in Groove, ensuring that customer inquiries or support requests are handled in the desired language.

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Event notification is created in AfterShip Instant
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Create tracking in AfterShip
Update tracking in AfterShip
Search courier by tracking in AfterShip
Search tracking in AfterShip
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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You Can Also Connect AfterShip or Groove With 1200+ Other Apps

AfterShip is a shipment tracking tool that allows you to track shipments from any online store. It's simple, fast, and reliable; making it an essential service for e-commerce businesses all over the world.

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Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

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