AfterShip + Groove Integration

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AfterShip + Google Translate + Groove Integration

Translate and Create ticket in Groove when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create ticket in Groove. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
 1. AfterShip: Whenever Event notification is created, the automation will be triggered.
 2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
 3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
 4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Groove: The translated content will be used to Create ticket in Groove, ensuring that customer inquiries or support requests are handled in the desired language.

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AfterShip + Groove Integration
1.
  • AfterShip
    Event notification is created in AfterShip Instant
  • Groove
    Agent is created in Groove
  • Groove
    Agent is replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
2.
  • AfterShip
    Create tracking in AfterShip
  • AfterShip
    Update tracking in AfterShip
  • AfterShip
    Search courier by tracking in AfterShip
  • AfterShip
    Search tracking in AfterShip
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
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