AfterShip + Freshservice Integration

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Popular AfterShip + Freshservice Workflows

Translate and Create ticket in Freshservice when Event notification is created in AfterShip

This automation allows you to automatically detect the language when Event notification is created in AfterShip, translate it to a different language using Google Translate, and Create ticket in Freshservice. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. AfterShip: Whenever Event notification is created, the automation will be triggered.
2. Google Translate: Pass the text content from AfterShip to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from AfterShip to your desired language.
5. Freshservice: The translated content will be used to Create ticket in Freshservice, ensuring that customer inquiries or support requests are handled in the desired language.

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Event notification is created in AfterShip Instant
Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice

Create tracking in AfterShip
Update tracking in AfterShip
Search courier by tracking in AfterShip
Search tracking in AfterShip
Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice

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You Can Also Connect AfterShip or Freshservice With 1200+ Other Apps

AfterShip is a shipment tracking tool that allows you to track shipments from any online store. It's simple, fast, and reliable; making it an essential service for e-commerce businesses all over the world.

See AfterShip Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations