Adobe Commerce (Magento) + Freshservice Integration

Connect Adobe Commerce (Magento) to Freshservice in 1 click

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Popular Adobe Commerce (Magento) + Freshservice Workflows

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Adobe Commerce (Magento) + Freshservice Integration

Create Freshservice ticket for new Adobe Commerce (Magento) order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Adobe Commerce (Magento) to manage order, you can use Freshservice to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Adobe Commerce (Magento) order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Freshservice starts working in tandem with Adobe Commerce (Magento).
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Adobe Commerce (Magento) + Freshservice Integration
1.
  • Adobe Commerce (Magento)
    Order is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Order is updated in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order invoice is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Product is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order shipment is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Sales order credit memo is created in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Customer group is created in Adobe Commerce (Magento)
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • Adobe Commerce (Magento)
    Create customer in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get customer by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order invoice in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Get order by id in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create product in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create sales order comment in Adobe Commerce (Magento)
  • Adobe Commerce (Magento)
    Create category in Adobe Commerce (Magento)
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
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