ActiveCampaign Errors

Solution

This error occurs when an invalid value has been mapped in the Account ID field.

To overcome this error, modify the flow to be like this - 

 1. Trigger 

 2. Search account in ActiveCampaign. Use any Name field from the incoming record to map




 3. Apply a condition - ID exists



  Once this ID is found, you can then proceed to use this ID to locate the said account and update it.


 4. Update account in ActiveCampaign

Solution

This error occurs when an invalid value has been mapped in the Deal Task Type field.

In order to rectify this situation, you need to select a value from the dropdown list.

Solution

This error occurs when an invalid value has been mapped in the Deal Task Type field.

Meaning, the Deal Task Type field mapped was either entered manually or with a field from any of the preceding steps.

So, to rectify this situation, you need to select a value from the dropdown list.

Solution

This error occurs when you are trying to create a contact note and associate it with an email address that is not present in your ActiveCampaign database.

To overcome this error, you need to ensure that this email address is already present in your system and then associate it with that particular contact.

So, you must modify the flow to be like this -

   1. Trigger

   2. Search contact in ActiveCampaign. Use the email address from the incoming record.




   3. Apply a condition - ID exists


 If you are able to find an ID, it means this contact is already present in your ActiveCampaign account.


   4. Now map this ID with the Contact field.

Solution

This error occurs when you are trying to either:

  1. Map an email address not present in your Active Campaign database, or

 2. Provide an incorrect value for the Automation field.


To overcome this error, you need to ensure that this email address is already present in your system and that the automation type exists.

So, you must modify the flow to be like this -

   1. Trigger

   2. Search contact in ActiveCampaign. Use the email address from the incoming record.




   3. Apply a condition - ID exists


 If you are able to find an ID, it means this contact is already present in your ActiveCampaign account.


   4. Now use the email address from your incoming record in your Contact Email field.




 5. Lastly, select a value for the Automation field from the dropdown menu available.

Solution

This error occurs when you are trying to create an account name that is already present in your ActiveCampaign database.

To overcome this error, you need to ensure that this Name is not present in your system and then proceed to create the account.

So, you must modify the flow to be like this -

 1. Trigger

 2. Search account in ActiveCampaign. Use any Name field to map from the incoming record.




 3. Apply a condition - ID does not exist


If you are not able to find an ID, it means this Account is not present in your ActiveCampaign account. So you can use this name to create a new one.


 4. Lastly, create an account. You can map the Name field with the Name you used for searching in step 2.

Solution

This error occurs when an invalid value has been mapped in the Stage field for the selected Deal Pipeline.

In order to avoid this error, you need to ensure the value should be selected from the dropdown menu.

So, first, select a Deal Pipeline from the dropdown menu.




Then select Stage from the dropdown menu.

Solution

This error occurs when an invalid value has been mapped in the Contact field.

To overcome this error, modify the flow to be like this - 

 1. Trigger 


 2. Search contact in ActiveCampaign. Use the email address field from the incoming record to map





 3. Apply a condition - ID exists




 4. Once this ID is found, you can then proceed to associate this Contact with any Account or Deal

Solution

This error occurs when ActiveCampaign is at the receiving end of the live automation and has Email address as a required field, but the incoming record does not have an email address present.

In that case, you must modify your flow to ensure that the Email address field is not left blank before sending it to ActiveCampaign.

In order to achieve this, you can add a condition that says Email address exists.

So your flow must look like this -

  1. Trigger

 2. Add a condition - Email address exists
This condition ensures that no record is passed without an email address, thereby avoiding any automation failure.

 3. Now add the intended action in ActiveCampaign

Solution

This error occurs when the incoming record has an invalid Email address.

Meaning, the email address is not in the standard format -

  abc@domain

Solution

This error occurs when either

  - the field has no value or

  - the Value of the deal is invalid.


A valid Value is any amount greater than zero.

For example -

  - a positive integer like 1576 or 2406

OR

  - a positive decimal value like 1526.83 or 784.36

Solution

This error occurs when an invalid value has been mapped in the List ID field.
Meaning, the List ID field was either mapped manually or with a field from any of the preceding steps.

So, to rectify this situation, you need to select a value from the dropdown list.

Solution

This error occurs when you try to create a Task Type name that is already present in your ActiveCampaign account.

To avoid this error,
,
 1 - Please visit your ActiveCampaign account
 2 - Check all the Task type values present in your account.
 3 - Come back to Integrately and provide a different value for this field.

Solution

This error occurs in either of the 2 situations -
 1. Server is down, or
 2. Temporary network issue.

To resolve this error, try submitting your request again after some time.

Solution

This error occurred because you were trying to add an email address already present in your account.


To overcome this error, please modify your flow to be like -

 Step 1 - Trigger

 Step 2 - Add Search record action and use the email address from the incoming record in step 1 and test it.

 Step 3 - Add a condition - 'ID' = 'does not exist'
 If you don’t find an ID as a result of step 2, it means it is not present and can be used to create a new record

 Step 4 - Now add the Create step.

Solution

This error occurred because you were trying to add an email address already present in your account.


To overcome this error, please modify your flow to be like -

 Step 1 - Trigger

 Step 2 - Add Search record action and use the email address from the incoming record in step 1 and test it.

 Step 3 - Add a condition - 'ID' = 'does not exist'
 If you don’t find an ID as a result of step 2, it means it is not present and can be used to create a new record.

 Step 4 - Now add the Create step.

Solution

This error occurs in either of the 2 situations -

 1. Server is down,      OR
 2. Temporary network issue.

To resolve this error, try submitting your request again after some time.

Solution

This error occurred because you did not provide a valid email address.

Valid email address - abc@domain

Example: abc@example.com or test@example.co

Solution

This error occurred because you have not entered the email address, which is a required field.

Please enter your email address:
Example: abc@example.com

Solution

To avoid this error, you must map the Contact Email with the email address present in the trigger step and then select the subscribe value in the Action field as shown below.

Solution

This error occurred because you did not enter an email address or input an invalid email.


To avoid this error, provide the email address by either -

 1. Mapping from a previous step,    OR
 2. Enter a valid email address.

Valid email address = test@example.com

Solution

This error indicates that there is an ongoing update or maintenance process in your ActiveCampaign account.

The site_get_post feature is temporarily unavailable.

You can wait for it to complete, and the feature should become available again once the update is finished.

To resolve this error, try submitting your request again after some time.