Act-On + Groove Integration

Connect Act-On to Groove in 1 click

Integrate Act-On + Groove For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Act-On + Groove Workflows

Create Groove ticket for new Act-On contact

If you're using Act-On to send your marketing emails, you can also use it to create and manage ticket for Groove. contact created in Act-On will automatically be created as ticket in Groove, so you can easily keep track of all Groove requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.

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Create Your Own Act-On & Groove Integration Without Any Code

Create Custom Workflow

Contact marked email as spam in Act-On Instant
CRM is disconnected in Act-On Instant
CRM is connected in Act-On Instant
Contact is added to hard bounce list in Act-On Instant
Automated program is stopped in Act-On Instant
Automated program is started in Act-On Instant
Form is submitted in Act-On Instant
Subscription category is added in Act-On Instant
Subscription category is deleted in Act-On Instant
Contact is added to soft bounce list in Act-On Instant
Contact opt global out in Act-On Instant
Contact opt global in in Act-On Instant
Contact is updated in Act-On Instant
Contact is added in Act-On Instant
Subscription category opt out in Act-On Instant
Subscription category is updated in Act-On Instant
Subscription category opt in in Act-On Instant
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Search contact in all contacts by email in Act-On
Search contact in marketing list by email in Act-On
Create or update contact in marketing list by email in Act-On
Add contact to direct select segment in all contacts in Act-On
Create or update contact in all contacts by external id in Act-On
Create or update contact in all contacts by email in Act-On
Add contact to marketing list in Act-On
Import contacts in Act-On
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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Want to automate something else in your workflow?

You Can Also Connect Act-On or Groove With 1200+ Other Apps

Act-On is a marketing automation platform that helps businesses attract, engage, and nurture leads with email, social, and inbound tools—boosting growth through smarter campaigns.

See Act-On Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations