Teamwork Desk + Acadle Integration

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Teamwork Desk + Acadle Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • Acadle
    User is registered in Acadle Instant
  • Acadle
    User completes course in Acadle Instant
  • Acadle
    User completes lesson in Acadle Instant
  • Acadle
    User badge is updated in Acadle Instant
  • Acadle
    User certificate is issued in Acadle Instant
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Acadle
    Invite User in Acadle
  • Acadle
    Add user to groups in Acadle
  • Acadle
    Update user group in Acadle
  • Acadle
    Remove user from group in Acadle
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