Raynet CRM + Zammad Integration

Raynet CRM is a great tool for managing customer relationships. However, when an businesscase is created in Raynet CRM, it can be difficult to track the progress of that businesscase and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Zammad whenever an businesscase is created in Raynet CRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the businesscase.