Zoho Desk + 2Chat Integration

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Zoho Desk + 2Chat Integration

Send 2Chat message for new Zoho Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zoho Desk - 2Chat integration. Whenever a new ticket is created in Zoho Desk, you will immediately receive a message in 2Chat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic 2Chat messages for new Zoho Desk tickets today - your customers will appreciate it!
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Zoho Desk + 2Chat Integration

Create 2Chat contact from new Zoho Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in 2Chat. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - 2Chat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in 2Chat.

This makes it easy to keep track of your support tickets and contacts in one place.
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Zoho Desk + 2Chat Integration
1.
  • Zoho Desk
    Ticket is created in Zoho Desk Instant
  • Zoho Desk
    Ticket is updated in Zoho Desk Instant
  • Zoho Desk
    Account is created in Zoho Desk Instant
  • Zoho Desk
    Agent is created in Zoho Desk Instant
  • Zoho Desk
    Message is created in Zoho Desk Instant
  • Zoho Desk
    Comment is created in Zoho Desk Instant
  • Zoho Desk
    Contact is created in Zoho Desk Instant
  • Zoho Desk
    Attachment is added in Zoho Desk Instant
  • 2Chat
    Whatsapp message is send or recieved in 2Chat Instant
  • 2Chat
    Whatsapp message is recieved in 2Chat Instant
  • 2Chat
    Whatsapp conversation is started in 2Chat Instant
  • 2Chat
    Participant is joined whatsapp group in 2Chat Instant
  • 2Chat
    Participant is left whatsapp group in 2Chat Instant
  • 2Chat
    Participant is removed from whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp group message is received in 2Chat Instant
  • 2Chat
    Whatsapp call is received in 2Chat Instant
2.
  • Zoho Desk
    Create ticket in Zoho Desk
  • Zoho Desk
    Update ticket in Zoho Desk
  • Zoho Desk
    Search ticket in Zoho Desk
  • Zoho Desk
    Create contact in Zoho Desk
  • Zoho Desk
    Search contact in Zoho Desk
  • Zoho Desk
    Update contact in Zoho Desk
  • Zoho Desk
    Add attachment in Zoho Desk
  • Zoho Desk
    Add comment in Zoho Desk
  • Zoho Desk
    Create account in Zoho Desk
  • Zoho Desk
    Send email reply in Zoho Desk
  • 2Chat
    Set whatsapp profile picture in 2Chat
  • 2Chat
    Create whatsapp business product in 2Chat
  • 2Chat
    Verify if the phone number has a whatsapp account in 2Chat
  • 2Chat
    Send whatsapp group media message in 2Chat
  • 2Chat
    Send whatsapp group text message in 2Chat
  • 2Chat
    Send whatsapp text message in 2Chat
  • 2Chat
    Send whatsapp media message in 2Chat
  • 2Chat
    Create contact in 2Chat
  • 2Chat
    Search whatsapp business products in 2Chat
  • 2Chat
    Update whatsapp business product in 2Chat
  • 2Chat
    Set whatsapp status in 2Chat
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