Teamwork Desk + 2Chat Integration

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Teamwork Desk + 2Chat Integration

Send 2Chat message for new Teamwork Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Teamwork Desk - 2Chat integration. Whenever a new ticket is created in Teamwork Desk, you will immediately receive a message in 2Chat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic 2Chat messages for new Teamwork Desk tickets today - your customers will appreciate it!
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Teamwork Desk + 2Chat Integration

Create 2Chat contact from new Teamwork Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in 2Chat. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - 2Chat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in 2Chat.

This makes it easy to keep track of your support tickets and contacts in one place.
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Teamwork Desk + 2Chat Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • 2Chat
    Participant is joined whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp conversation is started in 2Chat Instant
  • 2Chat
    Whatsapp message is recieved in 2Chat Instant
  • 2Chat
    Participant is left whatsapp group in 2Chat Instant
  • 2Chat
    Participant is removed from whatsapp group in 2Chat Instant
  • 2Chat
    Whatsapp group message is received in 2Chat Instant
  • 2Chat
    Whatsapp call is received in 2Chat Instant
  • 2Chat
    Whatsapp message is send or recieved in 2Chat Instant
2.
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Update customer in Teamwork Desk
  • 2Chat
    Create whatsapp business product in 2Chat
  • 2Chat
    Verify if the phone number has a whatsapp account in 2Chat
  • 2Chat
    Send whatsapp group media message in 2Chat
  • 2Chat
    Send whatsapp group text message in 2Chat
  • 2Chat
    Send whatsapp text message in 2Chat
  • 2Chat
    Send whatsapp media message in 2Chat
  • 2Chat
    Set whatsapp profile picture in 2Chat
  • 2Chat
    Search whatsapp business products in 2Chat
  • 2Chat
    Update whatsapp business product in 2Chat
  • 2Chat
    Set whatsapp status in 2Chat
  • 2Chat
    Create contact in 2Chat
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