Slack + Jira Service Desk Integration

Connect Slack to Jira Service Desk - Automate your workflows in 1-click

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Ready workflows for Slack + Jira Service Desk Integration

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Send Slack message for new Jira Service Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Jira Service Desk - Slack integration. Whenever a new ticket is created in Jira Service Desk, you will immediately receive a message in Slack notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Slack messages for new Jira Service Desk tickets today - your customers will appreciate it!

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Send Slack message for new Jira Service Desk ticket

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Create Your Own Slack & Jira Service Desk Integration Without Any Code

Quickly Create Custom Workflows - Set ‘trigger’ to start your workflow & ‘action’
to automate repetitive tasks between Slack & Jira Service Desk

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Message is posted on private channel in Slack
Group message is received in Slack
Direct message is received in Slack
Reaction is added in Slack
Channels is created in Slack
Custom emoji is added in Slack
User is created in Slack
File is created in Slack
Request is created in Jira Service Desk
Request is updated in Jira Service Desk

Send group message in Slack
Send direct message in Slack
Send private channel message in Slack
Reply to channel message in Slack
Search message in Slack
Invite user to channel in Slack
Search user by email in Slack
Update profile in Slack
Create channel in Slack
Set channel topic in Slack
Get user by id in Slack
Search user in Slack
Set status in Slack
Get Message Permalink in Slack
Add reminder in Slack
Create request in Jira Service Desk
Get attachment by ID in Jira Service Desk

3x-10x Less Expensive Than Zapier

Zapier

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Slack & Jira Service Desk In 1 Click
And Save Time & Money Both

Integrately is 1 click integration platform for non-techies. It is the only platform with millions of ready-to-activate integrations! With Integrately, you can integrate Slack & Jira Service Desk with 1100+ apps in the next few minutes, without any technical skills and zero learning curve. Just find your automation and activate it.

Want to automate something else in your workflow?

You Can Also Connect Slack or Jira Service Desk With 1100+ Other Apps

Slack brings all your communication together in one place. You can easily share and search for files, automate your workflow with bots, and message your team members for group conversations - be it your computer, phone or tablet.

See Slack Integrations

Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

See Jira Service Desk Integrations