Make vs Zapier vs Integrately (2024)

Table of Contents

Zapier and Make (formerly Integromat) are two of the most popular automation platforms available. Both integrate your favorite apps seamlessly but have some differences.

Zapier is a pioneer in no-code workflow automation platforms. With its rich and extensive library of 6000+ app support, you can automate almost any workflow. But the pricing offered is exorbitant.

Make on the other hand is used to set up more complex workflows. It has an advanced interface and visual drag-and-drop builder. But it has a low supported app count.

Hence, we have added Integrately to the list, which strikes a golden balance of Zapier and Make. But, that’s not all! Integrately has unique features like 24/5 Free Customer Support, Advanced Automation Builder, etc.

Now, the question comes. Which automation tool is for you?

Make vs Zapier vs Integrately: Quick comparison

	Make	Integrately	Zapier
Standout features	Visual drag-and-drop workflow builder Handles very complex workflows Data mapping, custom modules, scripting, built-in webhooks	1-click ready automations Multi-step automations Webhook connectivity Automation AI 24/5 Live Chat Support Dedicated automation expert	Abundant pre-built Zaps for various tasks Easier to learn initially, but less customizable Over 5,000 integrations
Number of apps supported	1500+	1100+	6000+
Customer Support	A form submission to raise grievances to the support team. 24/7 customer support is only available in the enterprise plan.	24×5 customer support for all users (any plan) via Live chat Email Call Screenshare	Only Email Support. Chat support requires the Professional plan or a higher subscription (starting from $49)
Ease of Use	Hard	Easy	Moderate
Dedicated Automation Expert	N/A	Free of cost	Hire an expert
Best suited for	Users with a bit of technical expertise Small to Medium Businesses	Freelancers Startups Businesses of any size Techies & Non-techies	Teams with Tech savvy users Large Businesses with big automation budgets
G2 Reviews	4.7 avg. rating out of 5 stars in 214 reviews	4.7 avg. rating out of 5 stars in 598 reviews	4.5 avg. rating out of 5 stars in 1226 reviews
		Free Signup No credit card required

Verdict

Integrately stands out as the clear winner amongst the rest!

Still Doubtful?

Let’s take a look at the costs

Pricing Comparison

Make Pricing		Integrately Pricing		Zapier Pricing
Plan	Price	Plan	Price	Plan	Price
Free	1000 ops	Free	100 tasks	Free	100 tasks
Core	$9 (10,000 ops)	Starter	$19.99 (2,000 tasks)	Professional	$19.99 (750 tasks)
Pro	$29 (20,000 ops)	Professional	$39 (10,000 tasks)	Professional	$39 (1,500 tasks)
Teams	$99 (40,000 ops)	Growth	$99 (30,000 tasks)	Teams	$69 (2,000 tasks) (with Professional+ additional features)
Enterprise	Contact Sales	Business	$239 (150,000 tasks)	Company	Contact Sales

It is clear that Zapier is the most expensive tool, Integrately provides 2.5X – 7.5X more tasks, and Make provides at least 10x more tasks than Zapier.

But, did you know that Make has a hidden task consumption count?
Let’s compare it with Integrately and understand

Pricing Verdict

Integrately is clearly the best option as it offers more tasks than Zapier across all pricing levels and has no hidden polling costs like Make (formerly Integromat).

Now let’s what these 3 platforms are! and a detailed feature-wise comparison.

What is Make?

Make (formerly Integromat) is an automation tool to help you automate manual workflows without coding.

It allows you to visually create and build automated workflows. The drag-and-drop interface allows for easy workflow creation within minutes that Make calls as ‘Scenarios’.

Pros and Cons

Pros

Visual Drag and Drop Builder
Offers HTTP calls and JSON parsing
Advanced error management and visual routing
Affordable Pricing

Cons

Steep Learning Curve
Difficult Onboarding
Chat support on top-tier plans only
Dedicated Customer Success Manager available only on the Enterprise plan

What is Integrately?

Integrately is a no-code automation tool that connects your favorite applications in just 1-click.

Since it’s a no-code platform, even non-techies can adopt the platform quickly which is characterized by its 0-learning curve.

Integrately is best suited for

Freelancers
Startups
Businesses of any size
Techies & Non-techies

Pros and Cons

Pros

Dedicated Automation Expert
Guided UI
24/5 Customer Support (Free for any plan)
Automation AI
Easy Onboarding with Help Docs
Powerful automation builder for customizable workflows
Nominal Pricing

Cons

Currently supports only 1100+ apps

Start using Integrately today for the best automation experience.

What is Zapier?

Zapier has been a pioneer in the automation industry. It acts like a bridge between two applications, helping you automate your workflow easily.

Just like Integrately – No coding knowledge is required for Zapier!

The platform provides detailed logs and monitoring tools, allowing users to track the execution of their Zaps. Zapier is best suited for Large Businesses and tech-savvy users.

Pros and Cons

Pros

Supports 5000+ applications
Zapier University for quick onboarding
Intuitive UI
Automation AI

Cons

Overpriced and Less Tasks (Zaps)
Paid Automation Expert
Chat support on Professional (2000 tasks) or higher plans only

Make vs Zapier vs Integrately: Feature Comparison

Let’s get in-depth with their features:

Free Plan

Make offers a Free Plan with 1000 ops, but due to its hidden task count, the 1000 ops limit is exhausted quickly.

Hidden Cost of Make (Integromat)

Integrately offers 100 tasks and 24/5 Live Chat Support.
Zapier only offers 100 tasks, but no support on the free plan.

🏆 Winner – Integrately

Ease of Use

Make has a high learning curve because of the technical interface and hence users who are new to the platform might find making automation, daunting! Therefore, Make is Difficult to adopt.
Integrately offers easy onboarding with its help docs and the Intuitive UI makes the platform user-friendly. This makes Integrately Easy to use.
Zapier is Extremely Easy to set up and has a University dedicated especially to understanding its ins and outs. The Guided UI makes it a cakewalk to adopt Zapier. Also, the help docs provided take care of all the places where you might get stuck while using the platform.

🏆 Winner – Zapier

Customer Support

You have to fill out a form to raise grievances and wait for customer support with Make (formerly Integromat). 24/7 customer support is available only on the Enterprise Plan.
Integrately offers 24/5 live chat support on any plan (including Free Plan).
Zapier offers no support to free plan users, however, the paid plan users get access to email support. 12/5 customer support is offered only on Professional (2000 tasks) or higher plans.

🏆 Winner – Integrately

Which Integration Tool is the best?

We have compared all the 3 tools above and how each one has its own set of unique features that makes it stand out. However, when looking at the best buy for your money, Integrately has proven to be a good choice.

If you want a detailed comparison between just 2 tools, check out

If you are exploring more options like Pabbly or Automate.io, you can check this comparison

Author - Abhishek A Agrawal

Abhishek is the founder of Integrately, CompanyHub, and Dreamwares. He is passionate about technology and entrepreneurship. He is always looking to leverage technology for the growth of the business. He has a deep understanding of how businesses work and uses this knowledge to build products that help entrepreneurs grow their businesses.

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