Jira Service Desk + FastSpring Integration

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Popular Jira Service Desk + FastSpring Workflows

Create Jira Service Desk ticket for new FastSpring order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses FastSpring to manage order, you can use Jira Service Desk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for FastSpring order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Jira Service Desk starts working in tandem with FastSpring.

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Request is created in Jira Service Desk
Request is updated in Jira Service Desk
Order is completed in FastSpring Instant
Order is failed in FastSpring Instant
Subscription charge is completed in FastSpring Instant
Subscription charge is failed in FastSpring Instant
Mailing list entry is updated in FastSpring Instant
Mailing list entry is removed in FastSpring Instant
Payout entry is created in FastSpring Instant
Subscription payment reminder in FastSpring Instant
Subscription trial reminder in FastSpring Instant
Return is created in FastSpring Instant
Subscription is activated in FastSpring Instant
Subscription is updated in FastSpring Instant
Subscription is deactivated in FastSpring Instant
Subscription is canceled in FastSpring Instant
Subscription is uncanceled in FastSpring Instant

Create request in Jira Service Desk
Get attachment by ID in Jira Service Desk

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Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.

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FastSpring is where businesses come to sell software and digital goods. We provide everything you need to efficiently and effectively sell your products online, including world-class hosting, payment processing, order management and more.

See FastSpring Integrations