LiveAgent + Lofty Integration

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LiveAgent + Lofty Integration

Create Lofty lead from new LiveAgent ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding leads in Lofty. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Lofty integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a lead in Lofty.

This makes it easy to keep track of your support tickets and leads in one place.
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LiveAgent + Lofty Integration
1.
  • LiveAgent
    Ticket is created in LiveAgent
  • LiveAgent
    Contact is created in LiveAgent
  • Lofty
    Lead is created or updated in Lofty Instant
  • Lofty
    Lead pipeline is changed in Lofty Instant
2.
  • LiveAgent
    Search contact in LiveAgent
  • LiveAgent
    Search agent in LiveAgent
  • LiveAgent
    Create tag in LiveAgent
  • LiveAgent
    Create ticket in LiveAgent
  • LiveAgent
    Create contact in LiveAgent
  • LiveAgent
    Add contact to group in LiveAgent
  • LiveAgent
    Update contact in LiveAgent
  • LiveAgent
    Create company in LiveAgent
  • LiveAgent
    Remove contact from group in LiveAgent
  • Lofty
    Create lead in Lofty
  • Lofty
    Update lead in Lofty
  • Lofty
    Search lead in Lofty
  • Lofty
    Add note in Lofty
  • Lofty
    Get lead by Id in Lofty
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