Popular Freshservice + MOCO Workflows
Create Freshservice requester for new MOCO contact
Create Freshservice ticket for new MOCO lead
A solution to this problem is to create a ticket in Freshservice whenever an lead is created in MOCO. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the lead.
Create MOCO task for new Freshservice ticket
Create MOCO contact from new Freshservice ticket
Use this {{trigger.CustomerSupport}} - MOCO integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in MOCO.
This makes it easy to keep track of your support tickets and contacts in one place.
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Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
See Freshservice IntegrationsMOCO is an efficient ERP software tailored specifically for agencies, consultancies, and IT service providers. It covers a range of functions, from project management to customer relationship handling, invoicing, and expense tracking.
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