Popular Freshdesk + Microsoft Dynamics 365 CRM Workflows
Create Freshdesk user for new Microsoft Dynamics 365 CRM contact
Create Microsoft Dynamics 365 CRM contact from new Freshdesk ticket
Use this {{trigger.CustomerSupport}} - Microsoft Dynamics 365 CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Microsoft Dynamics 365 CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
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Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
See Freshdesk IntegrationsMicrosoft Dynamics 365 CRM is a powerful, integrated suite of business applications. From sales to service, finance to operations, it combines all aspects of your business, enabling you to deliver superior customer experiences.
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