Popular Freshdesk + Concord Workflows
Create Freshdesk user for new Concord contact
Create Freshdesk ticket for new Concord deal
A solution to this problem is to create a ticket in Freshdesk whenever an deal is created in Concord. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Freshdesk is your one-stop shop for customer support, combining email, phone and social media channels into a single interface. It's easy to use, flexible to customize and delivers a great experience for your customers.
See Freshdesk IntegrationsConcord CRM is a self-hosted deal management CRM that helps close deals faster with customizable pipeline management and tailored win probabilities. Easy-to-use, affordable, it is the perfect solution for streamlining your sales process.
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