Slack + Zendesk Integration

Connect Slack to Zendesk in 1 click

Integrate Slack + Zendesk For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Slack + Zendesk Workflows

Send Slack message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Slack integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Slack notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Slack messages for new Zendesk tickets today - your customers will appreciate it!

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Send Slack message for new Zendesk ticket

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Message is posted on private channel in Slack
Group message is received in Slack
Direct message is received in Slack
Reaction is added in Slack
Channels is created in Slack
Custom emoji is added in Slack
User is created in Slack
File is created in Slack
Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk

Send group message in Slack
Send direct message in Slack
Send private channel message in Slack
Reply to channel message in Slack
Search message in Slack
Invite user to channel in Slack
Search user by email in Slack
Update profile in Slack
Create channel in Slack
Set channel topic in Slack
Get user by id in Slack
Search user in Slack
Set status in Slack
Get Message Permalink in Slack
Add reminder in Slack
Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk

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Integrate Slack & Zendesk In 1 Click
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You Can Also Integrate Slack & Zendesk With 1100+ Other Apps

Slack brings all your communication together in one place. You can easily share and search for files, automate your workflow with bots, and message your team members for group conversations - be it your computer, phone or tablet.

See Slack Integrations

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations