Optinmonster + Freshservice Integration

Connect Optinmonster to Freshservice in 1 click

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Optinmonster + Freshservice Integration

Create Freshservice ticket for new Optinmonster response

Creating Freshservice tickets automatically for every new Optinmonster response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
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Optinmonster + Freshservice Integration
1.
  • Optinmonster
    New lead is added to a campaign in Optinmonster Instant
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
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