LiveAgent + Microsoft Office 365 Integration

Connect LiveAgent to Microsoft Office 365 in 1 click

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Popular LiveAgent + Microsoft Office 365 Workflows

Create Microsoft Office 365 contact from new LiveAgent ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Microsoft Office 365. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Microsoft Office 365 integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Microsoft Office 365.

This makes it easy to keep track of your support tickets and contacts in one place.

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Send Microsoft Office 365 message for new LiveAgent ticket

It's easy to stay on top of your support tickets with automatic notifications using this LiveAgent - Microsoft Office 365 integration. Whenever a new ticket is created in LiveAgent, you will immediately receive a message in Microsoft Office 365 notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Microsoft Office 365 messages for new LiveAgent tickets today - your customers will appreciate it!

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Ticket is created in LiveAgent
Contact is created in LiveAgent
Email is created in Microsoft Office 365
Calendar event is created in Microsoft Office 365
Calendar event is started in Microsoft Office 365
Calendar event is updated in Microsoft Office 365
Contact is created in Microsoft Office 365
Contact is updated in Microsoft Office 365

Create ticket in LiveAgent
Create contact in LiveAgent
Add contact to group in LiveAgent
Update contact in LiveAgent
Create company in LiveAgent
Remove contact from group in LiveAgent
Send email in Microsoft Office 365
Create draft email in Microsoft Office 365
Create event in Microsoft Office 365
Create contact in Microsoft Office 365
Update contact in Microsoft Office 365
Search contact in Microsoft Office 365

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You Can Also Integrate LiveAgent & Microsoft Office 365 With 1100+ Other Apps

LiveAgent helps you improve your customer service and reduce costs. With LiveAgent, you can monitor and engage with customers through multiple channels - social media, the web, email, or phone.

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Microsoft Office 365 Business helps you connect to your team, clients and customers in more places - from any device. All of your content is always up-to-date and available wherever you are!

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