ActiveDEMAND + Live Chat Integration

Connect ActiveDEMAND to Live Chat in 1 click

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Live Chat + ActiveDEMAND Integration

Create ActiveDEMAND contact for new Live Chat ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Live Chat - ActiveDEMAND integration. It will automatically create a ActiveDEMAND contact for new Live Chat tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up ActiveDEMAND contacts for every Live Chat ticket is a great place to start.
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ActiveDEMAND + Live Chat Integration
1.
  • ActiveDEMAND
    Contact is created in ActiveDEMAND Instant
  • ActiveDEMAND
    Contact is updated in ActiveDEMAND Instant
  • ActiveDEMAND
    History is created in ActiveDEMAND Instant
  • Live Chat
    Ticket is created in Live Chat Instant
  • Live Chat
    Chat is started in Live Chat Instant
  • Live Chat
    Chat is ended in Live Chat Instant
  • Live Chat
    Chat changed in Live Chat Instant
  • Live Chat
    Visitor enters queue in Live Chat Instant
2.
  • ActiveDEMAND
    Create contact in ActiveDEMAND
  • ActiveDEMAND
    Search contact in ActiveDEMAND
  • ActiveDEMAND
    Create form entry in ActiveDEMAND
  • ActiveDEMAND
    Create history in ActiveDEMAND
  • ActiveDEMAND
    Add contact to campaign in ActiveDEMAND
  • ActiveDEMAND
    Add contact to list in ActiveDEMAND
  • ActiveDEMAND
    Remove contact from list in ActiveDEMAND
  • ActiveDEMAND
    Remove contact from campaign in ActiveDEMAND
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