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When Ticket is created in Freshdesk, send Message via RingCentral

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When Ticket is created in Freshdesk, send Message via RingCentral

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When this happens
  • Ticket is created in Freshdesk
  • Ticket note is created in Freshdesk
  • Ticket is updated in Freshdesk
  • Get ticket type in Freshdesk
  • Call is missed in RingCentral
    Instant
  • SMS is received in RingCentral
    Instant
  • Voicemail received in RingCentral
    Instant
Do this
  • Create Company in Freshdesk
  • Create Ticket in Freshdesk
  • Create Contact in Freshdesk
  • Add Notes to a Ticket in Freshdesk
  • Create Forum in Freshdesk
  • Create Forum Category in Freshdesk
  • Create Forum Topic in Freshdesk
  • Search User in RingCentral
  • Generate Ringout Call in RingCentral
  • Send SMS in RingCentral

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