Activechat + Zenkit Integration

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Activechat + Zenkit Integration

Create Zenkit item for new Activechat response

Any time a new Activechat response is submitted, this Activechat - Zenkitintegration will create a new item in Zenkit so that the relevant team can track progress. This will ensure that every response is followed up in a timely fashion.

In addition, the Zenkit item will provide a clear record of what has been done and what still needs to be done in order to address each response. As a result, this simple automation can save a lot of time and effort while helping to ensure that every Activechat response is dealt with effectively.
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Activechat + Zenkit Integration
1.
  • Activechat
    Response is captured from bot in Activechat Instant
  • Zenkit
    Item is created in Zenkit Instant
  • Zenkit
    Item value is changed in Zenkit Instant
  • Zenkit
    Activity is created in Zenkit Instant
  • Zenkit
    Notification is created in Zenkit Instant
2.
  • Zenkit
    Create item in Zenkit
  • Zenkit
    Update item in Zenkit
  • Zenkit
    Search item in Zenkit
  • Zenkit
    Add comment to item in Zenkit
  • Zenkit
    Search collection in Zenkit
  • Zenkit
    Search member in Zenkit
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