Zendesk + RingCentral Integration

Connect Zendesk to RingCentral in 1 click

Integrate Zendesk + RingCentral For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Zendesk + RingCentral Workflows

Send RingCentral message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - RingCentral integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in RingCentral notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic RingCentral messages for new Zendesk tickets today - your customers will appreciate it!

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Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk
SMS is received in RingCentral Instant
Call is missed in RingCentral Instant
Call is received in RingCentral Instant
Voicemail received in RingCentral Instant

Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk
Send SMS in RingCentral
Generate Ringout Call in RingCentral
Search User in RingCentral

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You Can Also Integrate Zendesk & RingCentral With 1100+ Other Apps

Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.

See Zendesk Integrations

RingCentral is the fastest growing unified communications provider. With RingCentral, users can make phone calls, send texts, hold video conferences or even send faxes on any device using any application.

See RingCentral Integrations