SendGrid + Freshservice Integration

Connect SendGrid to Freshservice in 1 click

Integrate SendGrid + Freshservice For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular SendGrid + Freshservice Workflows

Send SendGrid email for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - SendGrid integration. Whenever a new ticket is created in Freshservice, you will immediately receive a email in SendGrid notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the email includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SendGrid emails for new Freshservice tickets today - your customers will appreciate it!

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Create Automation

Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice

Send email in SendGrid
Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice

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Integrate SendGrid & Freshservice In 1 Click
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You Can Also Integrate SendGrid & Freshservice With 1100+ Other Apps

With SendGrid, you can create a branded email experience for your customers. Our customizable templates and responsive support team allow you to design an email template that works for your business and your customer's inbox.

See SendGrid Integrations

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations