Popular Jira Service Desk + Freshworks CRM (Freshsales Suite) Workflows
Create Jira Service Desk ticket for new Freshworks CRM (Freshsales Suite) deal
A solution to this problem is to create a ticket in Jira Service Desk whenever an deal is created in Freshworks CRM (Freshsales Suite). This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
Create Jira Service Desk ticket for new Freshworks CRM (Freshsales Suite) contact
Create Freshworks CRM (Freshsales Suite) contact from new Jira Service Desk ticket
Use this {{trigger.CustomerSupport}} - Freshworks CRM (Freshsales Suite) integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Freshworks CRM (Freshsales Suite).
This makes it easy to keep track of your support tickets and contacts in one place.
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Jira Service Desk is the fastest way to get and manage customer service requests. With Jira Service Desk Cloud, support agents can manage tickets across multiple channels - phone calls, emails, social media and more.
See Jira Service Desk IntegrationsFreshworks is an all-in-one solution for sales, marketing, customer support and service teams to optimize their existing workflows. It helps you close deals faster, win more business, and retain your best customers.
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