Jira Service Desk + Chatbot Integration

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Chatbot + Jira Service Desk Integration

Create Jira Service Desk ticket for new Chatbot response

Creating Jira Service Desk tickets automatically for every new Chatbot response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
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Jira Service Desk + Chatbot Integration
1.
  • Jira Service Desk
    Request is created in Jira Service Desk
  • Jira Service Desk
    Request is updated in Jira Service Desk
  • Chatbot
    New message is received in Chatbot Instant
2.
  • Jira Service Desk
    Create request in Jira Service Desk
  • Jira Service Desk
    Get attachment by ID in Jira Service Desk
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750 Tasks
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2,000 Tasks
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