Google Contacts + Teamwork Desk Integration

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Teamwork Desk + Google Contacts Integration

Create Google Contacts contact from new Teamwork Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Google Contacts. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Google Contacts integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Google Contacts.

This makes it easy to keep track of your support tickets and contacts in one place.
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Google Contacts + Teamwork Desk Integration
1.
  • Google Contacts
    Contact is created or updated in Google Contacts
  • Google Contacts
    Group is created in Google Contacts
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
2.
  • Google Contacts
    Remove contact from group in Google Contacts
  • Google Contacts
    Create contact in Google Contacts
  • Google Contacts
    Find contact in Google Contacts
  • Google Contacts
    Add contact to group in Google Contacts
  • Google Contacts
    Update contact in Google Contacts
  • Google Contacts
    Create Group in Google Contacts
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
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