Freshservice + WA.Team Integration

Connect Freshservice to WA.Team in 1 click

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Freshservice + WA.Team Integration

Send WA.Team message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - WA.Team integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in WA.Team notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic WA.Team messages for new Freshservice tickets today - your customers will appreciate it!
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Freshservice + WA.Team Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • WA.Team
    Message is received in WA.Team Instant
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • WA.Team
    Send message in WA.Team
  • WA.Team
    Check and validate contact in WA.Team
  • WA.Team
    Send list message in WA.Team
  • WA.Team
    Send button message in WA.Team
  • WA.Team
    Send image in WA.Team
  • WA.Team
    Send video in WA.Team
  • WA.Team
    Send document in WA.Team
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